At Capital Mabati, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect different types of information to enhance your shopping experience and ensure efficient service delivery. This includes:
a) Personal Information
- Name
- Contact details (phone number, email address)
- Billing and shipping address
- Payment information (securely processed via third-party payment gateways)
b) Non-Personal Information
- Browser type and device information
- IP address
- Pages visited on our website
- Cookies and tracking data
We only collect the necessary data to facilitate transactions and improve your experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing: To process and fulfill your orders, including payments and deliveries.
- Customer Support: To assist you with inquiries, complaints, or returns.
- Marketing & Promotions: To send exclusive offers, promotions, and newsletters (only if you opt-in).
- Website Optimization: To improve our website, analyze customer preferences, and enhance security.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Security & Protection
We take the security of your data seriously and have implemented measures to protect it from unauthorized access, disclosure, or loss. Our security measures include:
- SSL encryption for secure transactions
- Limited access to personal data by authorized personnel only
- Secure storage and processing of sensitive information
However, while we strive to safeguard your information, no online transaction is 100% secure. We encourage you to take precautions, such as using strong passwords and avoiding sharing sensitive details via email.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. These cookies help us:
- Remember your preferences for future visits
- Track site performance and optimize functionality
- Provide relevant ads and promotional offers
You can modify your cookie preferences in your browser settings. Disabling cookies may affect some features of our website.
5. Third-Party Services & Disclosure
We may share your information with trusted third-party service providers who assist in:
- Payment processing
- Order fulfillment and shipping
- Website analytics (Google Analytics, Facebook Pixel, etc.)
These service providers are required to keep your information confidential and use it solely for the intended purpose.
We may also disclose personal data when required by law or to protect our legal rights.
6. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Correction: You can request to review or update your personal information.
- Opt-Out: You can unsubscribe from marketing emails at any time.
- Data Deletion: You can request the deletion of your account and personal data, subject to legal obligations.
To exercise any of these rights, contact us at capitalmabati@gmail.com.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised Effective Date.
We encourage you to review this policy regularly to stay informed.