At Capital Mabati, we are committed to providing a seamless shopping experience by offering FREE DELIVERY to all locations across Kenya. No hidden charges, no extra fees—just reliable and efficient shipping straight to your doorstep.
1. Delivery Timelines
We strive to process and dispatch all orders promptly. Here’s what you can expect:
- Nairobi & Major Towns: 1–3 business days
- Other Regions: 3–5 business days
- Remote Areas: Up to 7 business days
Our team will keep you updated throughout the process, and you will receive a confirmation once your order is on the way.
2. Delivery Process
After placing an order, here’s how it works:
✅ Order Confirmation: Once you place your order, you’ll receive an order confirmation via email or SMS.
✅ Processing & Dispatch: Your order is processed and handed over to our trusted delivery partners.
✅ Delivery Notification: You’ll receive a call or SMS before delivery to confirm availability.
✅ Safe & Secure Delivery: Our team ensures that your mabati and roofing materials arrive in perfect condition.
If you’re unavailable at the time of delivery, please inform us in advance to reschedule.
3. Tracking Your Order
We provide real-time order tracking for transparency. Once your order is dispatched, we’ll send you tracking details, allowing you to monitor your delivery status.
For any inquiries about your shipment, feel free to contact us at capitalmabati@gmail.com or call 0711 082 333.
4. Delivery Terms & Conditions
- Free delivery is applicable to all orders within Kenya.
- Delivery times may vary based on location and unforeseen circumstances (e.g., weather conditions, roadblocks, etc.).
- Customers must provide accurate delivery details to avoid delays.
- If your order arrives damaged, notify us immediately for resolution.
5. Contact Us
For any questions regarding shipping, feel free to reach out:
📧 Email: capitalmabati@gmail.com
📞 Phone: 0711 082 333